Update 28/12/2020 for orders to Canada
We’re still accepting orders, but please accept delays as Canada has announced they ban flights from the UK to Jan 6, related to COVID-19.
If you already placed an order with us this means that we won’t be able to deliver your order just yet since we produce our products in The Netherlands and they go via the UK to reach your final destination.
If you received an iParcel shipping confirmation from us on 21st, 22nd or 23rd December, your package should be delivered to the UK on Monday 28th December. Orders to to the US, Canada, Australia and New-Zealand go via the UK to reach your final destination and will also be shipped today. Please use your track and trace link to see when your order will be delivered to you.
If you received a shipping confirmation from us after the 23rd December your package is due to be shipped as soon as possible after Christmas. Please check your track and trace link for further updates.
Update for orders to the UK: 21/12/2020
We’re still accepting orders, but due to the UK border closures related to COVID-19, we have had to delay shipping all orders into the UK for the immediate future.
If you already placed an order with us this means that we won’t be able to deliver your order just yet since we produce our products in The Netherlands.
As soon as transport to the UK reopens, we’ll process all orders in the order we received them. At the moment, we can’t give you an estimate of how long this delay will last, so please bear with us.
We expect an update within the next 48-hours and we will update this page with any new updates that we receive from the government or our delivery partners.
We’re sorry for any inconvenience this might have caused. Thank you for your patience and understanding.
Update for orders to the US, Canada, Australia, New-Zealand: 21/12/2020
Due to the UK border closures related to COVID-19, we will have a delay in our shipping to the US, Canada, Australia and New-Zealand. Please allow a 1-3 working day delay for these shipments.
Estimated delivery (without delay):
United States: 12 work days
Canada, Australia, New Zealand: 12 work days
Netherlands & Belgium: 5-6 work days
Europe: 5-10 work days
Rest of world: 9-13 work days
Please note: Delivery time includes production time.
You’ll receive an email when your order is shipped, including tracking information (available for orders to US, Canada, Australia, New Zealand, UK, Netherlands, Belgium, France, Norway and Germany).
You can find more information about the delivery of your order in your account.