How can we help you today?

We’re still producing and delivering, so you can continue to create and order with Resnap. We're taking every precaution necessary to protect our staff, and will carry on working to the same high standard you expect from Resnap.

You can access your book at any time by going to the Account menu, top right of your screen (or for mobile users select the three dots) and navigating to Books or Orders, or by opening your book in the editor and clicking Share. 

Here you will find your order status and details including book description. Tap or click the arrow next to the order number for further information, including your shipping address information and if provided, the tracking link once shipped. 

Ordered your book but need to make some changes? For further details, see how can I cancel or amend my order.


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