How can we help you today?

COVID-19
We’re still producing and delivering, so you can continue to create and order with Resnap. We're taking every precaution necessary to protect our staff, and will carry on working to the same high standard you expect from Resnap.

At Resnap we don't store unordered photo books for an indefinite period of time.

Our deletion policy is reflective of the source in which your photos were uploaded from.

Have you created a book with your Facebook or social media photos?

Photo books created with Facebook, Instagram, Dropbox, or Google Photos will be deleted from your account 6 weeks from the day the last edit was made.

The automatic deletion only affects saved projects within your Resnap account. This will not impact the original photos from the uploading source.

Only your photo book in Resnap will be deleted, not your Facebook photos.

Have you created a book using photos from your device and multiple sources?

Photo books created with photos from your device and multiple sources (for example, camera, phone, and Facebook) will be deleted from your account 6 months from the day the last edit was made.

The automatic deletion only affects saved projects within your Resnap account. This will not impact the original photos from the uploading source.

Want to keep your project?
Please login to your account and edit your photo book. Alternatively, your photo book can be ordered, and we'll keep this safe for you.

For further details please review our Privacy Policy.