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COVID-19
We’re still producing and delivering, so you can continue to create and order with Resnap. We're taking every precaution necessary to protect our staff, and will carry on working to the same high standard you expect from Resnap.


Cookies are small text files that your browser places in the computer to store data, such as the name you are logged in with and what you are doing in our software. If your browser is set to "Do not accept cookies", this may cause problems when browsing on our website.
Click here for more information about our cookie policy.

Skip to: How to allow cookies?

How to delete cookies?

We highly recommend clearing your cookies from your browser regularly to prevent problems with logging in or ordering. We will explain how you can do this below.

360005321799-1.png Delete cookies in Firefox:
1. Go to "Tools" (three horizontal lines in the top right corner) ▸ "Options" ▸ tab "Privacy".
2. Click "Clear your recent history".
3. Under "Details" you can indicate exactly what you want to delete. In any case, tick "Cookies".
4. You can also indicate how old the cookies should be. Select "Everything" here.

360005321799-2.png Delete cookies in Chrome:
1. Click on the three dots in the upper right corner of the screen.
2. Click on "History". Click on "history" again at the top.
3. Click on "Delete browsing history" on the left.
4. Make sure that "Delete cookies and other site data" is checked.
5. You can also indicate how old the cookies should be. Choose "The first use" here.

360005321799-3.png Delete cookies in Safari:
1. Click "Safari" ▸ "Preferences" at the top left and choose "Privacy".
2. Go to "Manage website data".
3. Click on "Delete all" and click on "Delete now".

360005321799-4.png Delete cookies in Microsoft Edge:
1. Next click on the clock-shaped "History" button. Here you will be able to view your browsing history.
2. If you click on "Clear History" and then on "Show more".
3. Select the ones you want to clear and click on the "Clear" button.

360005321799-5.png Delete cookies in Internet Explorer:
1. Go to the "Extra" menu (or the gear icon) ▸ "Internet Options" ▸ "General" tab. Under "Browsing history," click "Delete".
2. You may not want to delete everything. Make sure that at least "Cookies" is checked and click on "Delete".
Please note: We do not recommend using Internet Explorer. The browser is no longer supported and although many sites work well, developers generally no longer test for Internet Explorer.

How to allow cookies?

We kindly ask you to adjust your cookie settings to make your experience on our website as pleasant as possible. We will explain how you can to this below.

360005321799-1.png Allow cookies in Firefox:
1. Click on the "Tools" menu (three horizontal lines in the top right corner).
2. Click on "Options".
3. Select "Privacy Settings".
4. Tick "Accept cookies from sites".

360005321799-2.png Allow cookies in Chrome:
1. Click on the three dots in the upper right corner of the screen.
2. Go to "Settings".
3. Scroll down and select "Site settings" under "Privacy & Security".
4. Click on "Cookies and Site sata".
5. Make sure that "Block third-party cookies" is unchecked.

360005321799-3.png Allow cookies in Safari:
1. Click "Safari" in the upper left corner.
2. Choose "Preferences" ▸ "Privacy".
3. Choose "Allow cookies: Always".

360005321799-4.png Allow cookies in Microsoft Edge:
1. Click on the "More actions" button on the toolbar and select "Settings".
2. Search for "View advanced settings" and click on it.
3. Under the "Cookies" section, select "Don't block cookies".
4. Restart Edge.

360005321799-5.png Allow cookies in Internet Explorer:
1. Click on "Extra".
2. Select "Internet Options" and "Privacy" tab.
3. Set "Settings" to "Medium".
Please note: We do not recommend using Internet Explorer. The browser is no longer supported and although many sites work well, developers generally no longer test for Internet Explorer.

 

Please contact our Customer Care team from the details below if you have any further questions. We are happy to help!

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